Create a Refund

Refund all or part of a transaction.

Required scope: create-refund

Parameters

Parameter	Type	Description
transaction_id	string required	The unique identifier of the transaction to refund.
amount	number required	The amount to refund, in the transaction's own currency and minor units.
reason	string required	Accepted values: duplicate, fraudulent, requested-by-customer.
note	string optional	An optional note about the refund.

Returns

Returns the created refund object if the request was successful.

Request

Endpoint: https://youcanpay.com/api/v2/refundsMethod: POST

$ curl --location --request POST 'https://youcanpay.com/api/v2/refunds' \
  --form 'transaction_id="10e7691c-14a2-4936-833b-ec154c817ce9"' \
  --form 'amount="6000"' \
  --form 'reason="requested-by-customer"' \
  --form 'note="Customer changed their mind"' \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_TOKEN_eyJpc3...'

Response

{
  "object": "v2.refund",
  "id": "83cd9f6d-481a-49c4-9cc1-954c065e6063",
  "transaction_id": "10e7691c-14a2-4936-833b-ec154c817ce9",
  "amount": {
    "amount": "60.00",
    "currency": "MAD",
    "localized": "MAD 60.00"
  },
  "status": "pending",
  "is_processed": false,
  "reason": "requested-by-customer",
  "note": "Customer changed their mind",
  "processed_at": "2024-01-29 15:15:12"
}

Errors

Error	Description
Transaction not found	The transaction_id doesn't match any transaction on your account.
Fully refunded	The transaction has already been fully refunded.
Exceeds available balance	The requested amount is greater than what's available to refund.
Not refundable	The transaction is a CashPlus transaction, has already been paid out, or is otherwise not eligible for refund.